Greatmail
Hostcomplex score
6.1/10Greatmail is a US-based email-services company that sells business email hosting, hosted Exchange, SMTP services and related email infrastructure. Its services range from managed mailboxes for businesses to email solutions for resellers.
Greatmail plans compared
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6.1/10
- Disk space
- 10 GB
- Mailboxes
- 5
- Price
- $1.95/mo same price
Prices per month excl. VAT where the provider states so. The average cost includes the renewal price after the intro period. Prices checked 4 November 2026, 12:00.
All specifications
| Plan | Greatmail Standard Edition |
|---|---|
| GDPR | Yes |
| Backup/restore | Yes |
| Ad-free | Yes |
| Billing | Maandelijks |
| Filters/rules | Yes |
| Storage | 10 GB |
| Support | Telefoon, E-mail |
| Webmail | Yes |
| IMAP/POP3/SMTP | Yes |
| Mailboxes | 5 |
| Migration tool (import) | Yes |
| Minimum users | 5 |
| SPF/DKIM/DMARC | Yes |
| Encryption | TLS in transit |
| Spam and virus filter | Yes |
| Admin console | Yes |
| Data location / EU hosting | Verenigde Staten |
| Pricing model | Per gebruiker |
| Max. attachment size | 50 MB |
| Calendar and contacts | No |
| Exchange/ActiveSync | No |
About Greatmail
Greatmail LLC describes itself as a privately held email-services company operating since 2003. Its headquarters are in Austin, United States. The sources reviewed do not identify a parent company or individual owner.
The company is best known for business email hosting, but its offering also covers transactional and permission-based marketing email delivery, hosted Exchange, dedicated email infrastructure and related services. Greatmail says it uses infrastructure providers and data centres across North America.
Greatmail services
Business email hosting
Standard Edition provides business email with webmail and IMAP, POP3 and SMTP access. The Groupware edition adds calendar and contact features. Hostcomplex's comparison lists the Standard Edition with five mailboxes, 10 GB of storage per user, a web-based administration panel, spam and virus filtering, and migration import tools. Its listed features include TLS in transit and support by phone and email.
Hosted Exchange
Greatmail offers hosted Microsoft Exchange for business email, contacts and calendars. This is the option to consider if your organisation needs Exchange-based collaboration.
SMTP hosting
SMTP services are designed for sending transactional email and permission-based marketing messages.
Application hosting
The company also lists hosting for web and email-related applications.
Dedicated email servers and infrastructure
Dedicated servers and scalable infrastructure are available for email workloads, including clustering and load balancing.
Reseller email and related services
Greatmail lists reseller and private-label email solutions, email archiving and consulting, and MXMonitor, a tool for monitoring MX, SPF, DMARC and DKIM records. Rackspace Email is also listed, although its current availability and details were not independently confirmed.
Infrastructure and support
Greatmail says its infrastructure is distributed across data centres in North America. Its privacy policy says email data is stored in SOC 2 Type 2-compliant data centres and that personal data and information it processes are held in the United States and Canada. Specific facility locations are not stated.
Support is listed online, by email and by phone. The provider also mentions after-hours and weekend phone callbacks, but does not publish fixed support hours. Phone support may depend on the plan.
Who Greatmail suits
Greatmail may suit businesses looking for hosted email, organisations that need Exchange, and senders seeking managed SMTP services. Its reseller and dedicated infrastructure options are also relevant to companies with broader email service needs.
Look elsewhere if you need a single mailbox: the Standard Edition in our comparison has a five-mailbox minimum. Also compare the specific terms and features of the service you intend to order, as Greatmail's products serve different use cases.
Read our full Greatmail review for our assessment, or compare email hosting services below.
Frequently asked questions
Where is Greatmail based?
Greatmail LLC is headquartered in Austin, United States. The provider says its infrastructure is distributed across data centres in North America.
What does Greatmail sell?
Its services include business email hosting, hosted Exchange, SMTP hosting, application hosting, dedicated email infrastructure and reseller email solutions. It also lists email archiving, consulting and MXMonitor.
Does Greatmail offer hosted Exchange?
Yes. Greatmail lists hosted Microsoft Exchange for business email, contacts and calendaring.
What are Greatmail's email-hosting contract terms?
Hostcomplex lists the Standard Edition as billed monthly, with a five-mailbox minimum. Greatmail's general email and application hosting terms describe monthly renewal and require 30 days' written notice to terminate; confirm the terms that apply to your specific order.
