MXroute
Hostcomplex score
3.5/10MXroute is an independent email hosting provider that sells hosted email for customers’ own domains, along with white-label email infrastructure for resellers. Its service is focused on email rather than a broad range of website hosting products.
MXroute plans compared
-
3.5/10
- Disk space
- 10 GB
- Mailboxes
- Unlimited
- Price
- $4.92/mo same price
Prices per month excl. VAT where the provider states so. The average cost includes the renewal price after the intro period. Prices checked 5 November 2026, 15:00.
All specifications
| Plan | MXroute Small |
|---|---|
| VAT | Excl. VAT |
| GDPR | No |
| Backup/restore | Yes |
| Aliases | Unlimited |
| Billing | Jaarlijks |
| Filters/rules | Yes |
| Storage | 10 GB |
| Support | Ticket |
| Webmail | Yes |
| Catch-all | Yes |
| Free plan | No |
| IMAP/POP3/SMTP | Yes |
| Mailboxes | Unlimited |
| Migration tool (import) | No |
| SPF/DKIM/DMARC | Yes |
| Free trial | No |
| Money-back guarantee | 0 days |
| Two-factor authentication (2FA) | No |
| Spam and virus filter | Yes |
| Admin console | Yes |
| Pricing model | Abonnement |
| Own domains | Unlimited |
| Max. attachment size | 50 MB |
| Calendar and contacts | Yes |
About MXroute
MXroute says it was started in 2013 by Jarland Donnell and Ryan Arp. The provider describes itself as independent, and no parent company is identified in the available information. Its confirmed business address is in Harleton, Texas; sources do not separately confirm that as a formal headquarters designation. The Better Business Bureau lists Jarland Donnell as an owner or partner.
MXroute is known for hosting email on custom domains, with multiple domains and accounts using plan storage. It also sets strict rules against spam and marketing email, so its acceptable-use terms matter when deciding whether the service fits your sending needs.
MXroute’s hosting range
Email hosting
Email hosting lets you use mailboxes on your own domain. The service supports SMTP, IMAP and POP3, so you can connect standard email apps, and includes webmail, forwarding and storage-based plans. Hostcomplex’s comparison lists MXroute Small with unlimited mailboxes and aliases, a control panel, spam and virus filtering, and annual billing. Check the comparison for the plan’s listed specifications.
Reseller email hosting
MXroute also offers white-label email hosting infrastructure and control-panel tools for agencies and other resellers. This is intended for businesses that want to provide email hosting under their own brand rather than simply manage mail for one organisation.
Servers and support
MXroute’s presales FAQ says most servers are in Ashburn, Virginia, with other locations in Australia, Finland, Germany and the Netherlands. The provider says it intends to move all servers to Ashburn eventually, but gives no timetable and does not promise a particular location for an individual account.
Support is provided through tickets. MXroute says it aims to answer within 24 hours and generally responds within four to six hours, prioritising critical outages. It does not offer 24/7 phone support.
Who should consider MXroute?
MXroute may suit people and organisations looking for domain-based email, multiple mailboxes, or a white-label option for resale. It is less suitable if you need mailing lists, a groupware suite, a free trial, guaranteed server placement or phone support around the clock. Anyone sending bulk or marketing email should check the provider’s restrictions before signing up.
For an assessment of its strengths and drawbacks, Read our full MXroute review. You can also compare email hosting options in our email hosting comparison.
Frequently asked questions
Where is MXroute based?
MXroute’s confirmed business address is in Harleton, Texas, United States. The available information does not separately identify this as a formal headquarters designation.
What does MXroute sell?
MXroute sells email hosting for custom domains and white-label email hosting infrastructure and tools for resellers. Its email service supports standard mail protocols and webmail.
Does MXroute offer website hosting?
The products covered here are email hosting and reseller email hosting. MXroute is described as an email-focused provider; general-purpose website hosting is not among the confirmed offerings.
Does MXroute have a free trial or monthly billing?
MXroute’s presales FAQ says there is no free trial. Hostcomplex lists annual billing for the MXroute Small plan in its comparison; check the provider’s current terms for other plan options and billing conditions.
