StartMail
Hostcomplex score
2.6/10StartMail is a Dutch email service that sells personal and business email accounts, including custom-domain email. Its offer focuses on private email, aliases and encryption features rather than conventional website hosting.
StartMail plans compared
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2.6/10
- Disk space
- 30 GB
- Mailboxes
- –
- Price
- $10.13/mo same price
Prices per month excl. VAT where the provider states so. The average cost includes the renewal price after the intro period. Prices checked 5 November 2026, 15:00.
All specifications
| Plan | StartMail Business |
|---|---|
| GDPR | Yes |
| Ad-free | Yes |
| Aliases | Unlimited |
| Billing | Maandelijks, Jaarlijks |
| Filters/rules | Yes |
| Storage | 30 GB |
| Webmail | Yes |
| Catch-all | Yes |
| Free plan | No |
| IMAP/POP3/SMTP | Yes |
| Maximum users | Unlimited |
| Migration tool (import) | Yes |
| Minimum users | 1 |
| Encryption | TLS in transit, Versleuteld at rest, End-to-end |
| Free trial | Yes |
| Two-factor authentication (2FA) | Yes |
| Mobile apps | Yes |
| Spam and virus filter | Yes |
| 24/7 support | Yes |
| Autoresponder | Yes |
| Data location / EU hosting | Netherlands |
| Pricing model | Per gebruiker |
| Own domains | Unlimited |
| Max. attachment size | 25 MB |
About StartMail
StartMail B.V. was launched in 2013 by Robert E.G. Beens and David Bodnick, who also founded Startpage. Its registered office is in Zeist, the Netherlands, and it also lists a contact office in The Hague.
The company describes itself as privately held and independent from System1; it says System1 and Privacy One Group do not own it. StartMail is known for privacy-focused email hosting, with features such as custom domains, aliases and encrypted messaging.
StartMail email plans
Personal email
Personal accounts include a StartMail address or one custom domain, aliases, webmail, encryption features and IMAP access. This is aimed at individual users who want private email with their own address or domain.
Business email
Business accounts support custom-domain email across multiple domains and can be set up for additional users. Hostcomplex’s comparison lists 30 GB of storage per user, unlimited aliases and domains, IMAP/POP3/SMTP access, encryption and a migration tool. This option is for organisations that need hosted email rather than website hosting.
Group subscriptions
Group subscriptions add accounts for teams or families, with shared custom-domain aliases available to group members. They can suit people who want separate accounts while using shared addresses.
Servers and support
StartMail says its headquarters and servers are in the Netherlands. The specific data-centre facilities, locations and infrastructure providers have not been confirmed.
StartMail advertises 24/7 customer support and provides a support request form. The service is available through webmail and iOS and Android apps, or through third-party IMAP-compatible email clients. Specific staffed-channel hours and response-time guarantees are not confirmed.
Who StartMail suits
StartMail may suit individuals, families and businesses looking for privacy-focused email, custom domains and aliases. It is not the right option for someone seeking website hosting, or for a business that requires confirmed details about data-centre operators or guaranteed uninterrupted service.
For an assessment of the service, Read our full StartMail review. You can also compare it with other email hosting providers.
Frequently asked questions
Where is StartMail based?
StartMail B.V. has its registered office in Zeist, the Netherlands, and also lists a contact office in The Hague. The company says its servers are in the Netherlands.
What does StartMail sell?
StartMail sells personal and business email accounts, including custom-domain email, aliases and group subscriptions. It does not sell conventional website hosting.
Does StartMail offer business email hosting?
Yes. Its business offer supports custom-domain email, multiple domains and additional users. Hostcomplex’s comparison lists a minimum of one user and support for unlimited users.
How is StartMail billed?
Hostcomplex’s comparison lists monthly and yearly billing. Subscriptions can renew automatically when a payment method is on file; the account settings must be used to cancel and stop the next renewal.
