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By using our web hosting services, you agree to comply with our acceptable usage policy. We expect you to possess a basic knowledge of the Internet and computer function. We also expect you to have access to a computer, which is connected to the Internet to use our services. The spirit of this policy is to guide you to use the HostComplex.com service with due regard to the rights of other Internet users and in conformity with special HostComplex.com network environment.

Illegal Usage

HostComplex.com servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: Pirated software, Hackers programs or archives, Warez sites, MP3, and IRC bots. The subscriber to HostComplex.com service agrees to indemnify and hold harmless HostComplex.com from any claims resulting from the use of the service that damages the subscriber or any other party.

HostComplex.com will be the sole arbiter as to what constitutes a violation of this provision.

Adult Content

Due to special system and network requirements of adult oriented sites, pornography and sex-related merchandising are prohibited. This includes sites that may infer sexual content, or links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet. Links to such materials are also prohibited.

Security

Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Server Resource

Any website that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given an option of either paying extra (which depends on the resource needed) or reducing the resource used to an acceptable level. HostComplex.com shall be the sole arbiter of what is considered to be a high server usage level.


Any hosting account deemed to be adversely affecting the server performance or the network integrity will be shut down without prior notice.

CGI Scripts

CGI script sharing with domains not hosted by HostComplex.com is not allowed. Any CGI-scripts deemed to be adversely affecting the server performance or the network integrity will be shut down without prior notice.

Chat Rooms

HostComplex.com does not allow clients to install their own chat rooms. Chat rooms tend to be large system hogs and we cannot permit it as an account option. HostComplex.com does provide a choice of Java chatrooms for a small extra charge that should meet most users' needs and run without hindering the performance of the machine of our servers.

Background Running Programs and Cron Jobs

HostComplex.com may allow programs to run in the background. These programs will be considered on an individual basis and extra charge will be incurred based on system resources used and operational maintenance needed. If you wish to run background programs please contact us at support@HostComplex.com before doing so.

IRC

HostComplex.com does not allow IRC or IRC bots to be operated on our servers.

UCE (Unsolicited Commerce Email) - SPAM

Spamming, or the sending of mass unsolicited email, from or through a HostComplex.com server or using an email address that is maintained on a HostComplex.com machine is STRICTLY prohibited. HostComplex.com will be the sole arbiter as to what constitutes a violation of this provision. If you engage in any of the foregoing activities using the service of another ISP or IPP, but channeling activities through a HostComplex.com server as a maildrop for responses, you are in violation. Violators will be assessed a minimum of $200.00 fine and will face an immediate suspension.

Server abuse

Any attempts to undermine or cause harm to a HostComplex.com server or customer of HostComplex.com is strictly prohibited.

Any sub-networks of HostComplex.com and dedicated servers must adhere to the above policies. The failures to meet or follow any of the above guidelines are grounds for account deactivation. We reserve the right to remove any account without prior notice.

Software Distribution

HostComplex.com's shared Web Hosting accounts are not to be used for the purposes of distributing software and multimedia products. If you wish to distribute software and/or multimedia files, please contact sales@HostComplex.com for special arrangement.

Multimedia Files

Multimedia files are defined as any graphics, audio, and video files. HostComplex.com.com Web Hosting accounts are not to be used for the purposes of distributing and storing unusual amount of multimedia files. Any Web site whose disk space usage for storing the multimedia files exceed 70% of its total usage, either in terms of total size or number of files, will be deemed to be using unusual amount of multimedia files.

Database

With the exception of MySQL and dedicated servers, any database stored on HostComplex.com.com servers shall be limited in size to 10% of the total disk space allotted for a particular domain.

MySQL databases on shared plans have a standard disk space limit of 10 MB. For dedicated servers, there is no limit and can be as large as available space on your disk drive.

Actions Taken by HostComplex.com

When HostComplex.com becomes aware of an alleged violation of its Acceptable Use Policy, HostComplex.com will initiate an investigation. During the investigation HostComplex.com may restrict Customer 's access in order to prevent further possible unauthorized activity. Depending on the severity of the violation, HostComplex.com may, at its sole discretion, restrict, suspend, or terminate Customer's account and/or pursue other civil remedies. If such violation is a criminal offense, HostComplex.com will notify the appropriate law enforcement department of such violation.

HostComplex.com does not issue service credits for any outages incurred through service disablement resulting from Policy violations.

Modification

HostComplex.com reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

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